Sports / App
366ace operates under a defined set of terms that cover how your account, transactions, and site access are handled. Whether you fund through bKash or Nagad, your rights and our obligations are set out here — and access depends on your local law and eligible regions.
Our terms apply to every account registered on 366ace, covering how you access the platform, how transactions are processed through local payment rails, and how disputes are handled. Because we serve Bangladesh, your use of the platform — including deposits via bKash or Nagad — is subject to the laws and regulations applicable in your region. We do not make representations about the legality of online betting in any specific jurisdiction; it is your responsibility to confirm that accessing 366ace is permitted under the laws that apply to you. Our terms are written in English and that version governs in any conflict. We update these terms when our services change, and continued use of your account after an update constitutes acceptance. If you disagree with any revision, you should stop using the platform and contact our support team to close your account. Material changes are communicated through your registered account notification channel before they take effect.
Understanding the boundaries of this policy helps you know where our obligations begin and end.
These terms govern how you create, verify, and use your 366ace account, including login credentials, identity checks, and account suspension or closure procedures.
Deposits and withdrawals processed through bKash, Nagad, or Rocket fall within our transaction policy. Processing is subject to the limits and verification steps shown in your account.
Game content, odds displays, promotional notices, and editorial copy on 366ace are covered by our content terms. Studio titles from Habanero, Pragmatic Play, and others are governed by their respective provider agreements.
Payment processors, identity verification providers, and external data feeds operate under their own terms. We are not liable for the conduct of third-party services once a transaction leaves our platform.
You have several practical options when it comes to your account data and how we hold it. To review the transaction records tied to your account, open the account history section after logging in — every deposit and withdrawal processed through bKash, Nagad, or Rocket is listed there with a timestamp and status. If any personal detail on your account is incorrect — your registered name, phone number, or contact address — you can submit a correction request through the support channel. We will verify the change against the documents used at registration before updating the record. If you want to understand what data we hold about you, raise a data query through the contact routes listed in the support section of this page. We aim to respond to account-related queries within a reasonable timeframe, though we do not publish a fixed SLA. Account closure requests are handled through the same support route.
Log in and open the account history tab to see every transaction, including bKash and Nagad deposits, with full status details.
Submit a correction request via support with supporting documents. We verify against your original registration before making any change.
Ask what personal data we hold by contacting us through the published support routes. We will confirm the scope of records tied to your account.
Request account closure through support at any time. Outstanding balances must be withdrawn before closure is finalised.
Use the contact routes published on the site to raise any legal or policy question. We do not publish operating hours or response-time commitments that we cannot verify.
Open the chat widget from any page on 366ace to reach the support team directly about account or policy questions.
Send a written query to the support email address listed in your account dashboard for policy, data, or terms questions.
The help section inside your logged-in account contains published policy documents and step-by-step guidance for common requests.
We take a straightforward approach to the data your account generates on 366ace.
We collect only the information needed to operate your account — registration details, transaction records, and session data. We do not sell personal data to third parties outside of what is required to process payments through bKash, Nagad, or Rocket.
We use cookies to keep your session active, remember your language preference, and measure how pages are used. You can manage cookie preferences through your browser settings; disabling certain cookies may affect account functionality.
Your account is protected by password authentication. We recommend using a unique password not shared with other services. If you suspect unauthorised access, contact support immediately through the live chat or email route.
We retain account records for as long as required by applicable regulations. To request a change to your stored data or ask about retention periods, contact us through the support routes listed on this page.
Answers to the questions we hear most often about how our terms work.
Access to 366ace depends on the laws and regulations applicable in your location. We do not make legal determinations on your behalf. You are responsible for confirming that using the platform is permitted under the rules that apply to you in your eligible region.
The current terms are always published in the legal section of the site. When we update them, we notify you through your registered account channel before the changes take effect. Continued use of your account after that point means you accept the revised terms.
Yes. Send a data query through the email support route listed in your account dashboard. We will confirm what personal information is held against your account and the basis on which we hold it, in line with applicable data rules.
Every deposit and withdrawal processed through bKash, Nagad, or Rocket is logged in your account history with a timestamp and status. These records are retained for the period required by applicable regulations and are accessible to you from the account history tab while your account is active.
Contact support via live chat or email with the correct information and supporting documents. We verify the change against your original registration before updating any record. We cannot change details without that verification step.
Raise the question through the email support route or live chat. If you want to close your account as a result, that request is handled through the same channel. Outstanding wallet balances must be withdrawn before we can finalise a closure.